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Housing Disrepair Fee Earner
Location: Blackburn
Salary: £26-31k
Overall Purpose of the Role
The role holder will be responsible for a caseload of housing disrepair cases, managing them with confidence and the appropriate technical knowledge, in line with the department’s systems, procedures, and the company’s customer service standards.
Job Context
The housing litigator role requires an excellent understanding of housing disrepair, associated legislation, and the litigation process. The role involves managing a high workload and understanding local authority processes related to landlord and tenant issues. Experience in acting on behalf of tenants in disputes is essential. The individual will handle both litigated and non-litigated housing disrepair files.
Principal Accountabilities
1. Demonstrate an excellent understanding of technical issues in housing and disrepair cases.
2. Understand local authority landlord issues.
3. Have a strong knowledge of housing disputes and relevant case law.
4. Take individual responsibility within a team environment.
5. Show commercial awareness and a proactive work approach.
6. Make strong decisions and achieve financial targets.
7. Maintain excellent communication skills, including client care.
8. Manage risks effectively.
9. Operate in line with compliance standards.
10. Build and maintain relationships with colleagues, clients, and external agencies.
11. Handle a large volume of disrepair cases.
Job Knowledge, Skills & Experience
* Excellent knowledge of housing law.
* Proven experience with disrepair cases.
* Strong drafting skills for court documents and witness statements.
* Up-to-date knowledge of housing dispute case law.
* Experience working with landlords, local authorities, and related organizations.
* Excellent telephone manner and fact-finding skills.
* Assertiveness and determination to achieve results.
* Good customer service, organizational, and interpersonal skills.
* Strong oral communication skills.
* Proficiency in Office Suite (Word, Excel, Outlook); knowledge of PROCLAIM is a plus.
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