Sales Support Executive + £28-29k + 1-2 days WFH (Once Trained) + Flexible hours (start anytime between 7:30am-9am) + 25 days holiday + Birthday Off
As Sales Support, you will work within the Sales department and you are responsible for providing office support to the Account Managers, team and customer base. By working closely with other departments within the company (including Sales, Design, Supply Chain, Logistics, Finance) you ensure that the full range of services is provided to the customers. Together with the Account Managers, you will be part of an effective customer team.
You will provide day-to-day administrative support, including maintaining a high level of awareness of client and company activities and objectives.
Main duties:
1. Interacting with the customer alongside the account manager to ensure all the customer requirements and queries are answered, including photos, samples, article forms etc
2. Completing Customer New Line Forms and Order confirmations.
3. Negotiating Pack sizes, Understanding Product Changes for Shelf fills and store distributions.
4. Chasing for Season Forecast Volumes and orders from customer
5. Data input of orders, making sure the customer selections, dates and volumes can be met.
6. Managing Order book Tracker and Reporting on DSO.
7. Working collaboratively with other departments, Product, QA, Imports and Operations to ensure timely pr...