Neway International are seeking an ER Officer to join our client Thurrock Council within Corporate Services.
Location: New Road, Grays, Essex, RM17 6SL
Hours: 37 per week
Start Date: 16 February 2026
Work Pattern: 2–3 days per week in the office
About The Client
Thurrock Council's Corporate Services directorate provides essential support functions across the organisation, including HR, organisational development, and workforce transformation. The HR service plays a key role in delivering organisational change, ensuring compliance with employment legislation, and supporting managers and employees through periods of transition.
The Role
The ER Officer will support the delivery of organisational change programmes and TUPE transfers, ensuring all HR processes are completed accurately, efficiently, and in line with legislation and Council policies. The role involves preparing documentation, maintaining clear records, coordinating consultation activity, and supporting managers and employees throughout the change process.
This position requires strong organisational skills, excellent attention to detail, and the ability to work collaboratively with HR colleagues, managers, trade unions, and external stakeholders.
Key Responsibilities
Provide high‑quality HR support to organisational change programmes and TUPE transfers.
Prepare accurate documentation, employee information packs, letters, and consultation materials.
Coordinate formal consultation meetings with employees and trade unions, including note‑taking.
Maintain accurate records for transferring employees, including terms, variations, and protected rights.
Support the drafting of FAQs, guidance documents, and HR communications.
Process contractual changes arising from transfers, including payroll and HRIS updates.
Maintain HR systems to ensure accurate and up‑to‑date information.
Provide administrative support across HR, including diary coordination and meeting support.
Maintain confidential records and respond to information requests promptly.
Manage workload effectively to meet deadlines and balance competing priorities.
Support managers with HR queries and provide clear, consistent advice.
Contribute to service plan objectives, performance development, and continuous improvement.
Ensure compliance with data protection, equality, health and safety, and all relevant legislation.
Work flexibly, including remote working where required.
Candidate Requirements
Experience supporting HR processes, ideally within organisational change or TUPE environments.
Strong administrative and organisational skills with excellent attention to detail.
Ability to coordinate meetings, take accurate notes, and manage documentation.
Confident working with HR systems and maintaining accurate records.
Strong communication skills and ability to work with managers, employees, and trade unions.
Understanding of employment legislation, HR policies, and TUPE processes (desirable).
Ability to manage competing priorities and meet deadlines.
Commitment to confidentiality, equality, and high‑quality service delivery.
Ability to work 2–3 days per week in the office.