Overview
As a Scheme Assistant you will be part of a Team who are dedicated to ensuring that residents within the Extra Care and Sheltered Schemes are supported to live happy and active lives in a safe environment. You will encourage residents to remain independent, confident and build up resilience where necessary.
You will be expected to ensure that the cleanliness in our Schemes is managed and maintained to a high standard by carrying out cleaning duties. You will work closely alongside the scheme manager to identify and facilitate activities to keep residents active and healthy. You will provide low level assistance to residents enabling them to remain independent.
You will have a keen interest in working with older/Vulnerable people and the drive to make a difference. You will have excellent interpersonal skills and have a positive approach towards the service. You will require a calm and professional manner, especially when handling emergency situations. The ideal candidate must have the ability to handle confidential information with tact and sensitivity. You will have a flexible approach to the role, be willing to working differently and be able to work closely alongside your colleagues, teams in the council and partner agencies to ensure the successful outcomes for residents are achieved.
Wigan Council has been voted Overall Council of the Year at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or unbroken between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. Wigan is great place to work, we believe in putting people at the heart of service development and they are the driver for everything we do. This is a great opportunity to join a forward thinking organisation who will offer you the support you need to succeed.
Responsibilities
* Carry out cleaning duties to ensure cleanliness in our Schemes is managed and maintained to a high standard.
* Work closely alongside the scheme manager to identify and facilitate activities to keep residents active and healthy.
* Provide low level assistance to residents enabling them to remain independent.
* Handle emergencies calmly and professionally, maintaining tact and sensitivity when dealing with confidential information.
* Collaborate with colleagues, council teams and partner agencies to achieve successful outcomes for residents.
Requirements
* Keen interest in working with older/vulnerable people with the drive to make a difference.
* Excellent interpersonal skills and a positive approach towards the service.
* Calm and professional demeanor, especially in emergency situations.
* Ability to handle confidential information with tact and sensitivity.
* Flexible and adaptable approach to the role, willing to work differently as needed and to collaborate with others.
J-18808-Ljbffr