We are recruiting full time Assessment Support Coordinators to work within the following teams: West Dorset Locality Team: Duty Officer - based in Dorchester. Please see below for specifics of this role. Peripatetic Team - working flexibly across Dorset Adult Access Team - based in Dorchester Prevention and Early Intervention Team - based in Dorchester. As an Assessment Support Coordinator, you will be working alongside Social Workers, Occupational Therapists, and health colleagues across a range of settings to support people to remain as independent as possible and linked in with their local networks. you will be undertaking strengths-based assessments and support planning, in accordance with the Care Act 2014 you will assist individuals to identify their goals and how best to achieve them to support their independence, and where appropriate complete mental capacity assessments you will be working as part of a busy team and alongside other teams within the local authority. Multi-disciplinary practice will be integral to the role Our teams have a strong track record in supporting new starters to Dorset Council Adult Services by being friendly and supportive, developing individuals and offering a detailed and comprehensive induction plan. We offer hybrid working to create the right work, life balance. About You you will have excellent communication skills, enjoy working in a fast-paced environment, have a flexible approach and be able to work closely with a range of professionals you will have experience of working in a social care setting where you have supported people to maximise their potential but applications from candidates with transferable skills is also welcomed you will be confident in meeting new people and be able to adapt to work across a range of social care settings you will be creative and passionate about enabling people to be as independent as possible you will be able to fulfil the travel requirements of the post We invite you to demonstrate how you evidence these and our essential criteria within your application. Assessment Support Coordinator - Duty Officer (Dorchester Local Office) We’re looking for a dedicated and proactive individual to join our Dorchester local office team as an Assessment Support Coordinator - Duty Officer. This key role supports both the Assessment Team and the Complex Team, helping to manage incoming calls and respond to urgent needs from unallocated service users. What You’ll Be Doing Acting as the first point of contact for service users who are not yet allocated to a worker, often playing a vital role in resolving crises and preventing escalation. Reviewing and responding to a daily list of tasks that require prompt action, ensuring timely support and intervention. Providing essential support to both the Assessment and Complex Teams, helping to alleviate pressure and maintain smooth service delivery. Working collaboratively with health professionals in a shared space, enabling the timely exchange of critical information and contributing to risk reduction across the multi-disciplinary team (MDT). Offering cover for colleagues on leave, ensuring continuity of service and maintaining team resilience. Delivering daily interventions that help prevent deterioration in service users’ situations at home. This is a crucial role within our team, ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about making a difference. What We Offer we are an organisation with a strong commitment to a strengths-based approach in our relationships with customers and employees alike. We foster a vibrant, happy, and high achieving workforce we offer regular, reflective supervision that supports Continuous Professional Development we are an organisation that is proud of its robust learning and development offer. This includes access to mentoring and coaching, Social Work and Occupational Therapy apprenticeship schemes, and internal training to support your development we offer access to wellbeing support and other support services you will have access to the Local Government Pension scheme we offer a minimum of 27 days holiday rising to 32 days after five years’ service, and the option to purchase more