We are seeking a Unix/Linux Support Engineer responsible for maintaining and supporting our Unix/Linux-based systems, providing timely technical support, and resolving incidents to ensure system reliability. The ideal candidate will have experience in Unix/Linux system administration, troubleshooting, and scripting, with a customer-focused approach to issue resolution.
This role will require you to be on site in Barrow-In-Furness 5 days per week.
If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Your role
* The Unix/Linux Support Engineer will monitor, maintain, and support Linux/Unix systems in production and development environments, promptly addressing incidents, service requests, and changes according to established SLAs.
* This role includes performing routine system checks, patching, and updates to maintain optimal performance and security, while responding to system alerts and implementing corrective measures to minimize downtime.
* The Engineer will work with end-users to troubleshoot issues with software, hardware, network connectivity, and applications, providing clear guidance and resolutions.
* They will assist in managing user accounts, permissions, and file systems, and maintain system security by enforcing best practices and responding to vulnerability alerts.
* In addition, the Engineer will write and maintain documentation of support processes, incident resolutions, and known issues for efficient knowledge transfer across the team.
* You will also be expected to provide on call support on a rostered basis.
You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.
Your skills and experience
* Proven experience in Unix/Linux support and administration (e.g., Red Hat)
* Proficient in troubleshooting and resolving system issues with strong problem-solving skills
* Strong customer service skills and the ability to communicate technical information clearly to non-technical users
* Familiarity with Ansible, Dock and Marantis.
* Knowledge of scripting languages (e.g., Bash, Python) to automate tasks and streamline support processes
* Preferred Certifications: Linux Professional Institute Certification (LPIC), Red Hat Certified System Administrator (RHCSA), or CompTIA Linux+
Your security clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
What does ‘Get The Future You Want ‘ mean for you?
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Capgemini. Get The Future You Want.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
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