Job Description
An esteemed service in the Camden area seeks an experienced Complex Needs Project Worker to provide vital support within a high-support hostel for both men and women. The service supports individuals with complex needs, including mental health challenges, substance misuse, and related issues.
Duties shall include:
* Holding a caseload of up to 8 clients, delivering structured keywork and support planning
* Conducting comprehensive risk and needs assessments
* Responding to referrals in a timely and efficient manner
* Identifying care pathways and supporting access to treatment services
* Advocating for service users and signposting to appropriate agencies
* Engaging with external stakeholders and community groups
* Supporting clients with benefit claims, budgeting, and tenancy sustainment
* Ensuring the timely re-letting of voids to maximise project income
* Promoting psychological resilience within a trauma-informed setting
* Assisting with housing management tasks, including health and safety checks
Essential requirements:
* Demonstrable experience supporting adults with complex needs (mental health, substance misuse, offending history, trauma, etc.)
* Knowledge of supported accommodation frameworks and trauma-informed practice
* Strong background in personalised assessment, support planning, and casework
* Confident and calm in crisis situations, with an analytical and creative approach
* Understanding of recovery-focused models and Psychologically Informed Environments (PIE)
* Ability to motivate and engage service users in structured activities and treatment pathways
* Proficiency in Microsoft Office and experience using case management systems
* Prior experience with Inform (essential)
Please note: This role involves lone working and requires a resilient, passionate individual committed to empowering service users towards independence.
Interested candidates are urged to express interest without delay, as interviews shall be conducted imminently and the successful candidate will be expected to commence at the earliest opportunity.