Customer Service Advisor£25,000-£28,000pa Monday-Thursday 9-5:30pm, Friday 9-5pmPure are delighted to be supporting with the recruitment of an experienced Customer Service Advisor for a large organisation based in Ipswich town centre.We’re looking for a Customer Service Centre Team Member to join their thriving Customer Service Centre on a permanent basis. This varied role will be part of their critical front-line team, responsible for handling phone calls and eComms from advisers and customers on our pension products.Job Role:You’ll work as part of a tight-knit department to be the primary point of contact for their customers, taking the opportunity to showcase their first-class service and give their customers and advisers a positive experience to share with their friends and colleagues. This role will also give you the opportunity to interact with and build relationships with other departments throughout the business.Utilising the systems and information available, will be key in this role as they continue to provide an accurate, efficient and right first time service. Together they will ensure you have the training and support to enable you to do your best work.This is an exciting and varied role with big scope to deliver key value to the organisation through their customers and advisers. Here are some of the activities you’ll get involved with:
1. Representing the organisation in a professi...