As a Benefits & Revenues Officer at Torridge District Council you will be responsible for the timely and accurate assessment of claims for Housing Benefit, Council Tax Support, and assist with the administration and collection of Council Tax; therefore attention to detail and the ability to digest complex rules and regulations is important to us. Whilst relevant knowledge and experience is desirable, full and extensive training on Benefits Legislation and the Council Tax Support scheme will be provided.
We pride ourselves on the excellent delivery of our service; as the first point of contact for customers it is essential for the successful applicant to have excellent communication and customer service skills.
This role will require a DBS check.
Benefits of Working for Us
Our office is located on the banks of the Torridge estuary in Bideford, one of the most breath-taking parts of the South West within walking distance of the dramatic North Devon Coastline.
We offer a fantastic benefits package, which includes:
• Access to the Local Government Pension Scheme which the Council contributes to
• Access to an Occupational Health service to support you at work
• Enhanced sick pay
• Employee Assistance Programme supporting physical, mental and financial wellbeing
• Flexi time policy
• Annual leave starting at 23 days and rising to 27 days after 5 years (plus bank holidays)
• The option to purchase an extra 10 days (pro rata) annual leave
• Social Events across the authority