Los Mochis is seeking an outstanding General Manager to lead our flagship venue. Los Mochis City elevates the London dining scene in a stunning 14,000 sq ft restaurant on the rooftop of 100 Liverpool Street. Located on the 9th floor, the restaurant boasts a 3,000 sq ft outdoor terrace with views of the City.
As the General Manager, you will play a crucial role in ensuring our restaurant's smooth operation and success. You will be responsible for overseeing daily operations, managing staff, maintaining high-quality standards, and delivering exceptional guest and team experience. As General Manager, you will develop and be supported by some of the best leaders in hospitality.
If you have an entrepreneurial spirit, a can-do attitude, bags of personality and a passion for hospitality and looking to take the next step in your career, we invite you to apply for this exciting opportunity. Join our award-winning team and contribute to the creation of an exceptional hospitality group.
About us
From Tokyo to Tulum, Los Mochis restaurant is the global pioneer of pairing Mexican & Japanese cuisines, showing off the vibrancy, passion, and heat of Mexico whilst celebrating the cool elegance and precision of Japan. The team behind this brand come with years of successful experience and is part of an award-winning international team. If you are a friendly and personable individual who loves hospitality, people, and food as much as we do and is looking for a great working environment with a like-minded, passionate team, then join our successful, award-winning brigade.
Key Responsibilities:
* Oversee all aspects of restaurant operations, including but not limited to, staff management, customer service, inventory control, and financial performance.
* Train, mentor, and motivate staff to deliver exceptional service and maintain a positive work environment.
* Monitor and maintain high-quality standards in food preparation, presentation, and overall dining experience.
* Collaborate with the Director of Operations to develop and implement strategies to drive sales, increase profitability, and achieve business objectives.
* Handle customer inquiries, complaints, and feedback promptly and professionally, ensuring customer satisfaction.
* Assist in scheduling staff, managing labour costs, and optimising productivity.
* Conduct regular performance evaluations and provide constructive feedback to your Heads of Department.
* Assist in recruiting, hiring, and training new employees, ensuring a skilled and efficient workforce.
Benefits include:
* Private medical insurance.
* Bonus package
* Paid sick leave.
* Study support scheme.
* Free meals while on duty.
* 50% off when visiting the restaurant with family & friends.
* People-focused culture.
* Further career development and growth as the restaurant group expands.
Requirements/skills:
* Proven experience as a General Manager or similar role, preferably in a high-volume, upscale dining establishment.
* Commercially aware and financially astute.
* In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.
* Strong leadership skills with the ability to motivate and inspire a diverse team to achieve exceptional results.
* Excellent communication and interpersonal skills, with the ability to effectively interact with staff, customers, and vendors.
* Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.
* Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
* Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
* Ability to work in a fast-paced environment, multitask, and prioritise tasks effectively.
If you are a dedicated and results-driven individual with a passion for the restaurant industry, we invite you to apply for the position of General Manager at Los Mochis.
Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.