Company Description
Come and join us in bringing the Raffles experience to London
The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses.
This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
Job Description
The Raffles London
Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Côte d'Azur, which was awarded the illustrious title of Best Restaurant at The World's 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, which will see Mauro continue his work promoting an awareness of the impact that food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison and Mauro's Table.
Scope Of Position
To lead and run a section of the kitchen overseeing and managing commis and demi chef de parties, assisting sous chefs in the preparation and service of food, in accordance with Raffles standards whilst ensuring equipment and utensils are always kept clean & tidy to the standards required by the Hotel
Responsibilities
Operation
* Lead and manage a section of the kitchen, overseeing production, service and hygiene standards.
* Follow the procedures, methods and recipe as outlined in communication.
* Ensure correct storage, rotation and labelling of food stuffs, equipment, and dry goods.
* Work with sous chefs to ensure stock ordering and deliveries are managed correctly.
* Involvement in training of demi chefs, commis chefs and apprentice chefs to set standards.
* Involvement in production and development of dishes for all outlets, maintaining standards.
* Projects for benefit of kitchen advancement.
* Always able to explain services to guests, visitors, and employees.
* Respond promptly to the service needs of the guests, employees, and visitors.
* Additional responsibilities in absence of line manager or senior employee.
* Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
Health and Safety
* Ensure that all potential and real hazards are reported immediately and rectified.
* Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
* Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.
* Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
Qualifications, Skills & Experience
Essential
* To work as required on a rota basis.
* A proven track record and ability to provide high levels of service under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
* An understanding and willingness to contribute to a 24h operational schedule when required.
Desirable
* Previous experience at a demi chef de partie level or higher.
* Ability to confidently lead and run a section.
* Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.
Additional Information
Why join our Raffles team?
Not only will you be joining one of the world's best hotels you will also receive great benefits including:
1. 28 days holiday including