Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work; any specific qualifications or training required will be detailed in the relevant job description. This is a non-operational role which may involve contact with prisoners depending on their area of work. This role has no line management responsibilities.
Typical tasks associated with this Group Profile include:
* Organise, produce and maintain accurate records for area of work.
* Act as contact point for all communications to the team.
* Prioritise and distribute communications to the appropriate person or relevant department in establishment.
* Complete monitoring returns for area of work.
* Input requisitions onto the finance database and process requisitions for defined area of work.
* Co‑ordinate any awareness sessions for area of work.
* Prepare paperwork for checking by manager, conducting initial checks as required.
* Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared.
* Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required.
* Collate information relating to relevant Service Delivery Indicators (SDIs).
* Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points.
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