[Royal Mail]
Job reference 331810
Learning Business Partner
Competitive salary, cash equivalent to car allowance, plus private healthcare,18% annual bonus potential with 27.5 days annual leave, plus bank holidays pro rata and a company pension scheme with highly competitive contribution rates (subject to eligibility).
6 Month Fixed Term, Full Time.
Location: This is a Hybrid Working role with a requirement to attend our London Farringdon office, Midlands Super Hub and visits to other Royal Mail sites as the business requires 3 days each week.
Are you ready to shape the future of learning at one of the UK’s most iconic organisations?
Royal Mail is on a journey of transformation — and we’re looking for a Learning Business Partner who can help us build the skills and capabilities needed to thrive in a fast-evolving operational landscape.
This is a strategic, high-impact role where you’ll partner with senior leaders across our Operations function to design and deliver learning solutions that drive performance, embed a culture of continuous improvement, and support our ambition to be an employer of choice.
About the role
• Strategic Partnering: Collaborate with HRBPs, Talent Leads, and Functional Heads to shape learning strategies aligned with business goals.
• Capability Leadership: Lead the design and delivery of transformative learning programmes that build future-ready skills.
• Culture & Change: Champion a learning mindset and support cultural transformation across Operations.
• Stakeholder Influence: Engage and influence senior stakeholders to embed learning into strategic plans.
• Data-Driven Evaluation: Evaluate the impact and effectiveness of learning solutions through robust analysis, using recognized learning evaluation models to demonstrate return on investment and to continuously improve learning interventions.
• Consistency & Excellence: Drive consistency in learning approaches across the Operations function, fostering a culture of sharing best practices, and applying governance to ensure high-quality learning experiences that meet the needs of employees.
• Innovation & Insight: Bring fresh thinking, emerging trends, and cutting-edge learning tech into our approach.
About You
• Proven experience in a learning and development role, with at least 3-5 years leading the design and implementation of learning strategies that drive business transformation.
• Experience in leading learning strategies within complex, matrixed organisations.
• Strong consulting and business partnering skills with the ability to influence at all levels.
• Expertise in blended learning design and delivery.
• A passion for innovation, with a sharp eye on emerging L&D trends.
• Data-driven mindset with experience in learning analytics and evaluation.
• A foundation in leadership development, adult learning theory, or psychology.
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
Closing Date: Tuesday 21st October 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
The next stage of the selection process will be a face to face interview consisting of competency based, role specific questions and a presenation. We plan to hold interviews at Royal Mail, 185 Farringdon Road, London, EC1A 1AA.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
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