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Location: Warwick – Hybrid (Minimum 60 % in the office)
Salary up to £22,000 depending on the experience
Our new Volvo Electric Buses are growing in the marketplace, and it is a hugely exciting time to join our team. As a Business Support Apprentice, you will play a pivotal role in supporting the wider business and contributing to the success of our electric bus venture. Your responsibilities will include ensuring efficient administration processes and building strong relationships with internal and external stakeholders.
Whether you're a career switcher, a recent school leaver, or someone ready for a new challenge, we are looking for enthusiastic and curious individuals. We want someone who is not afraid to ask questions and eager to learn about Service Market administration.
You will join an established team and work towards a Business Administration: Level 3 Apprenticeship. You’ll have time and support to complete training and assignments, with the opportunity to apply your learning and make a real impact.
What We Have To Offer:
* Professional growth and development: Unlock your potential through various training and development opportunities.
* Employee Assistance Programme: Access wellness, mindfulness, and counselling services to support your overall well-being.
* Generous holiday allowance: Starting with 25 days, increasing to 30 days with length of service, plus bank holidays.
* Discounts on various purchases: Savings on shopping vouchers, cinema tickets, holidays, and travel.
* Fitness perks: Access MyGymDiscounts and MyActiveDiscounts, and use of our on-site gym.
Who Are You?
This is a fast-paced role requiring high-standard administration skills, excellent attention to detail, and integrity. As part of a small team, teamwork and supporting colleagues during busy periods are essential.
You should be eager to develop communication skills, comfortable engaging with stakeholders via phone, and capable of working effectively under tight deadlines. Ideally, you will have a minimum of 5 GCSEs at Grade 4/C or above, including Maths, English, and familiarity with Microsoft Office.
Who You Will Be Working With:
You will be a vital member of the Service Market team, shadowing the Service Market Co-ordinator and reporting directly to the Volvo Bus Service Manager. You will handle administration of all aspects of Bus Service Market, working closely with team members and supporting key stakeholders like Tech Tool users, Volvo Dealers, Area Service Managers, and others.
Responsibilities in the Role:
* Manage Tech Tool Diagnostic equipment, including ordering and access issues
* Assist with Warranty Claims processing using Volvo systems
* Support Contract Claims and processes, including system upgrades
* Administer Volvo Connect services, maintain user requests, and handle queries
* Support Volvo Bus Campaigns, including customer contact and reporting
* Assist technical teams with bulletins and admin duties
* Provide timely support to the Service Market team
Join Volvo Group today and be part of a leading global organization! If you know someone suited for this role, please refer them or share this opportunity.
All Volvo Group job adverts are posted for at least 10 working days.
Internal Applications:
Please contact Talent Acquisition Partner, Kieren McAndrews. (Please do not email CVs; submit applications via the Volvo Careers website.)
We value your data privacy and do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity provides a safe, supportive environment where everyone can thrive. We encourage applications even if you feel you may not meet every qualification, as we will consider your application thoughtfully.
Applying for this job gives you the opportunity to join Volvo Group. Our products and services make modern life possible across the globe, with nearly 100,000 employees shaping the future of sustainable transport solutions. Working at Volvo Buses means contributing to the future of people transportation and infrastructure, fostering a culture of collaboration and shared knowledge, and helping shape the world we want to live in.
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