<div><h3>RETAIL SECURITY OFFICER</h3><p>CO-OP Shaftsbury Road, Bath</p><p>40 hours per week – overtime available.<br/>£14.04 per hour</p><h3>Job Overview</h3><ul><li>Protect customer’s property, people and assets by providing security services in accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.</li><li>Deliver results that meet or exceed Key Performance Indicators / Service Level Agreements, ensuring the retention of the contract.</li><li>Undertake additional training for continuous self‑development.</li></ul><h3>Main Duties</h3><h3>Operations</h3><ul><li>Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and UK law.</li><li>Fully complete all tasks and duties on site as defined in the Assignment Instructions.</li><li>Proactively review Assignment Instructions, suggest amendments to improve service level.</li><li>Maintain required licences (Front‑line Licence – Security Guarding or Door Supervision; CCTV PSS SIA Licence) and wear them at all times.</li><li>Comply with legal obligations and safety requirements of the role.</li><li>Follow instructions and procedures without unnecessarily challenging authority.</li><li>Work methodically and orderly.</li></ul><h3>Training</h3><ul><li>Fully complete all required competency training.</li><li>Undertake additional training directed by the Security Account Manager.</li><li>Use technology to achieve key work objectives and develop job knowledge.</li><li>Renew licence at least 16 weeks before expiry.</li></ul><h3>Security and Health & Safety</h3><ul><li>Identify and report any Health & Safety hazards immediately.</li><li>Stay alert to threats or changes that could disrupt operations, and take appropriate action.</li><li>Use common sense and initiative, involving others if a situation becomes threatening.</li><li>Maintain professional conduct in challenging situations.</li><li>Record incidents in a detailed notebook promptly for the Incident Report process.</li><li>Adhere to schedules and demonstrate commitment to Mitie and the Client.</li><li>Ensure check calls are carried out at allocated times as stipulated in the Assignment Instructions.</li><li>Call emergency services and the Communication Centre to report all incidents.</li></ul><h3>What We Are Looking For</h3><ul><li>Previous security experience.</li><li>Valid SIA licence.</li><li>SC clearance desirable.</li></ul><h3>Benefits</h3><p>• Flexible benefits scheme tailored to lifestyle.<br/>• Virtual GP service for video or phone consultations.<br/>• Salary Finance scheme for advance pay and loans.<br/>• Discount platform (MiDeals) for retailers, gyms, etc.<br/>• Cycle‑to‑work scheme.<br/>• Life cover (greater of annual salary or £10,000).<br/>• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.<br/>• Mitie Stars recognition with monthly cash prizes; top prize of £10,000 annually.</p><h3>Inclusive Recruitment</h3><p>We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.</p></div>