Job Summary
Are you an experienced Commercial Property Management Surveyor with a passion for excellence and a drive to exceed expectations? Are you looking for a fresh challenge and to work remotely / from home, (based around the West Midlands region)? If so, I have the role for you.
Our client is looking for a skilled commercial property management surveyor to take the helm of part of their national portfolio, (covering the West Midlands Region). Day to say, the key tasks involve;
Key Responsibilities
1. Execute property inspections, maintaining the required state of repair.
2. Craft and manage service charge budgets, ensuring value for money.
3. Uphold lease obligations, mitigating potential costs and liabilities.
4. Engage with occupiers, enhancing assets and supporting social impact goals.
5. Drive energy efficiency improvements, ensuring compliance with regulations.
Customer Service Excellence
6. Be the primary point of contact for occupier liaison.
7. Proactively manage relationships, aiming for year-on-year satisfaction improvement.
8. Implement efficient response times, demonstrating commitment to customer service.
Collaboration & Communication
9. Collaborate seamlessly with Asset Managers and cross-functional teams.
10. Support the creation and implementation of a 5-year PPM with our FM Managed Service Provider.
11. Identify revenue-generating opportunities and contribute to business growth
Financial Expertise:
12. Create and manage income and expenditure accounts for each property.
13. Oversee service charge and non-recoverable cost budgets, ensuring prompt recharging.
14. Manage rent collection, credit control, and insurance processes.
Governance/Compliance:
15. Maintain awareness of H&S legislation, managing risks and ensuring compliance.
16. Stay updated on relevant legislation and promptly report any transgressions.
17. Adhere to the company’s protocols and processes, representing the company professionally.
The role would suit a Chartered Property Management Surveyor (or similar qualifications) and someone proficient in working from home. As the role is to cover the patch from the West Midlands, so someone based around this area is essential.