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Operations director

Newcastle Upon Tyne (Tyne and Wear)
Aecom
Operations director
Posted: 29 September
Offer description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.


Job Description



Start here. Grow here.

Are you ready to challenge the boundaries of what's possible? As AECOM’s Operations Director for the a major energy infrastructure programme, you will have direct accountability for the financial performance of the business unit within the Environment + Energy (E+E) business line in the UK&I region. This programme comprises a portfolio of projects being delivered under a unified framework and includes employees fully allocated to its delivery. At peak delivery, the programme is expected to generate $20–30m Net Revenue (NSR) annually, with individual projects ranging in value up to $20m+.

Here’s what you’ll do:

Working closely with the E+E Operations Director, Energy Business Unit Director, Energy Operations Director, and programme leadership, you will drive performance by mitigating risks and maximising opportunities to grow and continuously improve the programmes key performance metrics - Net Revenue, Labour Contribution %, EBITA %, Operating Cash Flow, and Enterprise Capabilities Hours as a % of Direct Labour Hours. Additionally, the role will have responsibility for ensuring that AECOM’s risk committee conditions for approving the proposal are delivered upon and realised e.g. margin improvement plans, minimum EC hours usage etc.

Due to the programme leadership being based in Birmingham, there is an expectation for this role to require regular travel to Birmingham on a weekly basis.

Key Responsibilities:

* Ethics & Compliance | Implementing and ensuring compliance with AECOM Ethics & Compliance policies and procedures.
* SH&E | Lead by example by visibly driving SH&E culture and ensuring effective implementation of SH&E policies and procedures.
* Technical Excellence & Quality | Act as a technical excellence champion and work closely with the Energy digital lead, alongside programme leadership to ensure the right client solutions, are delivered on time, cost, and to professional, quality, and legislative standards every time.
* Financial Plan | Responsible for developing and implementing the programme financial plan and outlook with Energy and E+E leadership.
* Business Performance | Achievement of the annual financial business plan and outlook; continuously monitor actual performance vs the plan / outlook and taking proactive action to mitigate issues and maximise opportunities.
* Bidding | Support the WAP/WAF pricing process within the programme by contributing directly to the development and execution of scopes of work alongside the commercial manager.
* Risk & Opportunities Management | Develop a culture within programme where both risks and opportunities to EBITA and cash flow are proactively identified, assessed, and managed.
* Project Governance | Ensure control of project delivery through the implementation of consistent and effective Healthy Starts, Contract, Bid and Project reviews, Risk Management, and achievement of project data quality metrics.
* Project Manager Development | Work with E+E Operations to ensure effective training is in place to develop confident, and commercially and operationally astute project directors and managers.
* Commercial Management | Responsible for proactively identifying and rectifying problem projects and working with the E+E and programme Commercial team to drive effective and consistent change management processes and resolve commercial disputes with clients.
* Sources of Revenue | Responsible for the maintaining the accuracy of the Sources of Revenue for the programme - by ensuring that all task orders are accurately recorded in Salesforce at all times, and live projects have the correct NSR backlog, forecast end dates, and phasing profiles.
* Resourcing Strategy | Support the E+E Resourcing Lead with the development and implementation of an appropriate sustainable resourcing strategy for the programme e.g. through internal workshare, EC centres, timesheet contractors, and permanent hires.
* SG&A Control | Proactively control and manage non labour SG&A costs such as travel, recruitment fees, and indirect procurement.

Come grow with us.

Let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days.


Qualifications



Ready to push the limits of what’s possible?

Here’s what we’re looking for:

* Bachelor’s degree in a relevant discipline (engineering, finance, business etc.) preferred
* Operational and business acumen, demonstrated through previous experience e.g. from project delivery, client account / framework management, operations, commercial, finance or P&L management.
* Team player who demonstrates a record of championing AECOM’s values and leadership behaviours and building relationships as a trusted business partner.
* Critical thinker who can solve complex problems, challenge the status quo in any aspect of the business, and successfully identify and deliver initiatives to drive continuous improvement.
* Ability to build relationships with, and positively influence, stakeholders across AECOM’s global business and at all levels.
* Acts as a mentor to others to help improve their understanding of what is needed and why to drive business performance

We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at ReasonableAccommodations@aecom.com

At AECOM, we value everyone's unique contributions and perspectives.

If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!


Additional Information



Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!

#EVB

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodations@aecom.com if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.

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