IPS Team Leader
Location: West Midlands - Covering Dudley & Walsall
Salary: Up to £42,860 per annum (depending on skills & experience)
Contract: Full-time, permanent
Peripatetic – Community Based
About the role:
Trigon Recruitment are seeking an experienced and motivated IPS Team Leader to lead and develop a high-performing Individual Placement and Support (IPS) service across the West Midlands. This is a key leadership role responsible for ensuring the delivery of a high-quality, fidelity-driven IPS service that supports individuals into meaningful, sustainable paid employment.
You will provide day-to-day leadership to a team of Employment Specialists, embedding the IPS model and organisational values while maintaining strong relationships with employers, commissioners, and partner agencies. The role requires flexibility, strong organisational skills, and a data-driven approach to performance management.
Key responsibilities
* Lead, manage, and motivate an IPS team to achieve strong employment outcomes for service users
* Embed the IPS model and ensure high-fidelity delivery across all areas of the service
* Provide line management support, including regular supervision, 1:1s, field mentoring, and performance reviews
* Coach and develop staff through training, in-field support, and mentoring of employer engagement activity
* Build and maintain effective relationships with employers, commissioners, health services, and local partner organisations
* Monitor performance, outcomes, and KPIs across multiple boroughs, ensuring contractual targets are met
* Analyse and manage large and complex data sets to inform service delivery and continuous improvement
* Produce high-quality written reports and professional presentations (including PowerPoint) for internal and external stakeholders
* Promote continuous improvement, co-production, and service user involvement
* Carry a small caseload when required to cover gaps and provide in-work support to sustain employment outcomes
* Contribute to a flexible hybrid working model, adapting to the operational needs of the service
About you
You will be an experienced leader with a strong background in employment support, health, or related services, and a passion for supporting people facing barriers to work.
You will bring:
* Proven experience leading or supervising staff within employment, health, or support services
* A strong understanding of the IPS model or experience working with vulnerable or socially excluded groups
* Excellent leadership, communication, and interpersonal skills
* A performance-driven mindset with a track record of meeting targets and delivering high-quality outcomes
* Strong IT and data skills, with experience using performance management and reporting systems
* Confidence in analysing complex data across multiple geographical areas
* Excellent written skills, with the ability to produce clear, concise reports and presentations
* The ability to build strong, professional relationships with employers, partners, and stakeholders
* Flexibility to carry a small caseload and provide hands-on support where needed
This is an exciting opportunity for a confident, outcomes-focused leader to make a meaningful impact across the West Midlands while developing and leading a skilled IPS team