Overview
Sentara Urgent Care Lightfoot is now hiring a Full‑Time Patient Care Specialist based in Williamsburg, VA! The clinic operates from 8:00 a.m. to 8:00 p.m., Monday‑Friday, and 8 a.m. to 4 p.m., Saturday and Sunday. The schedule consists of two 12‑hour shifts: one 8‑hour shift and one 6‑hour shift, with alternating weekends.
Primary Responsibilities
* Answer phones, schedule appointments, and respond to patient inquiries.
* Provide non‑clinical support within a physician’s office to ensure an excellent patient experience.
Education & Experience
* HS diploma required; associate degree or higher acceptable in lieu of experience.
* Minimum 3 years of customer‑service experience.
* At least 1 year of experience with health‑insurance plans, medical records data, medical terminology, registration, scheduling, or third‑party payers.
Benefits
* Medical, dental, and vision plans.
* Adoption, fertility, and surrogacy reimbursement up to $10,000.
* Paid time off, sick leave, parental and family caregiver leave.
* Emergency backup care.
* Long‑term, short‑term disability, and critical illness plans આવ્યો.
* Life insurance.
* 401(k)/403(b) with employer match.
* Tuition assistance—$5,250 per year and discounted educational opportunities through Guild Education.
* Student debt pay‑down up to $10,000.
* Reimbursement for certifications and free access to CEUs and professional development.
* Pet insurance.
* Legal resources plan.
* Potential annual discretionary bonus based on system and employee eligibility criteria.
Equal Opportunity Statementюць
Sentara Health is an equal‑opportunity employer and prides itselfçilik with a diverse and inclusive workforce. Diversity, inclusion, and belonging are guiding principles that ensure our workforce reflects the communities we serve. In support of our mission “to improve health every day,” this is a tobacco‑free environment.
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