Overview
Business Assurance Support (12 months FTC)
Purpose: To support the Business Assurance Manager by identifying risks and defining training required across advisers in the 7im group. Acts as a key conduit between client-facing teams and the risk and control functions. Ensure requests are pragmatic and reasonable, and support teams to rationalise and simplify processes where necessary.
About The Role
Purpose: To support the Business Assurance Manager to identify risks and training required across advisers in the 7im group, and to act as a conduit between client-facing teams and the risk and control functions. Always aiming for pragmatic and reasonable requests, and supporting the teams to rationalise and simplify processes.
Responsibilities
* Collate and analyse adviser suitability results (ongoing and new) and implement further reviews to ensure quality and compliant files.
* Support the Business Assurance Manager to ensure each adviser manages ongoing suitability, including overdue and exceptions, providing relevant MI and escalating issues when required.
* Support advisers identified as needing additional support through Adviser Improvement Plans; undertake file reviews pre- and post-required, liaising with the T&C manager when required.
* Liaise with the Risk and Compliance team and external parties regarding advice construction and the management of monthly file checks across the Private Client Team.
* Monitor and provide spot checks on processes across the team to identify potential issues or training needs (e.g., New Business Register, Pipeline).
* Review and update the adviser procedure manual to cover relevant processes and responsibilities (e.g., Vulnerable Clients, PEPs, Fee Discount register).
* Create and deliver training plans for new advisers internally or externally, ensuring understanding of the procedure manual and responsibilities.
* Review and update the Bottom-up Risk Map (BURM) regularly, identifying risks and controls.
* Coordinate monthly Business Assurance Meetings to raise risks and ensure appropriate action across the PCT & Amicus Management Teams.
* Support PCT & Amicus directors in providing slides for the Executive Risk Management Committee (ERMC), Customer Outcomes and Conduct Risk Committee (COCRC).
* Keep up to date with FCA rules and regulations; assist with Consumer Duty and Product Governance when required.
* Participate in projects and relevant business initiatives as required.
* Ensure the 7IM Vision, Purpose, Values and Personalities (VPVPs) are followed across the team.
* Contribute to 7IM’s declared Mission and Tenets and to Treating Customers Fairly (TCF) initiatives.
* Perform other duties as reasonably required by the line manager, Head of Offices and Head of Private Clients.
About You
Skills
* Effective stakeholder management with tailored communication based on stakeholder preferences, expectations and needs.
* Accuracy, thoroughness and attention to detail to maintain high service standards.
* Good oral and written communication skills.
* Resilience to manage conflicting priorities, ambiguity and demanding workloads.
* Ownership and initiative.
* Ability to ensure regulatory obligations are met while maintaining efficiency.
* Ability to provide fair and timely feedback (written and oral).
* Client-focused, delivering high standards of client service.
Knowledge
* Good working knowledge of suitability advice file standards or involvement with these processes.
* Knowledge of the UK regulatory system, especially areas relevant to advisory businesses.
* Minimum of 3 years’ experience within the Financial Planning and Investment industry.
* Good working knowledge of Xplan (preferred).
* Proficient in Excel.
Qualifications
* Qualified or working towards Level 4 Diploma in Financial Services or equivalent.
Other relevant information
* Reports into Business Assurance Manager.
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