We have several current exciting opportunities within our Business Support Service team to provide support to Youth Justice Service who are based at various locations listed below.
You need to be self-motivated and will be an essential support to our practice staff members. The Service continues to look at ways of working to better support our colleagues to meet our objectives.
Business Support plays a crucial role in providing support to practitioners working with Young People and Families. The team provides assistance in a variety of tasks which are mainly delivered via our many shared mailboxes. We also provide Outputs for several professional meetings. This role requires Business Support Staff on site at one of our locations across the city.
As well as general administrative tasks we also support the Youth Justice Service Court Team which is based at the Birmingham Magistrates, Birmingham.
You will be working with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable children and families.
We are looking for someone who has good organisational skills and who is able to problem solve and use their own initiative, and to have great attention to detail with excellent communication skills. Experience of Outputs is desirable, although training will be provided.
About You….
You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.
Key skills we will be looking for in your personal statement include:
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o An ability to take notes of meetings, ensuring actions are recorded accurately, and notes are distributed within timelines as requested by the business (Training will also be provided)
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o Attention to detail with an ability to work accurately e.g. literacy and numeracy
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o Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met
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o An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team and across locations
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o Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives and covering reception duties.
Although Birmingham Childrens Trust operate a hybrid working model, this Business Support role is to support Youth Justice Service in one of the locations listed below. You must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.
Youth Offending Service is a citywide service therefore flexibility to cover locations across the city will also be required.
This Business Support role is to support Youth Justice Service at one of the locations listed
Location: Varied Offices
1 Avenue Road, Birmingham, B6 4DU
9 Wake Green Road, Moseley, B13 9EZ
Birmingham Magistrates Court, Victoria Courts, Birmingham, B4 7NA
Our Benefits:
* A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
* Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
* Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
* Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
* Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.
For further details please contact
Mailing.ganning@birminghamchildrenstrust.co.uk, 07921239478
Jesse.harrish@birminghamchildrenstrust.co.uk, 07484592386
Interviews will take place 14th and 15th April.
We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.