Technical Manager - Electrical Appliances
A leading retailer with an enviable track record of success over the decades. Their Electrical team is well established with a range of products customers rave about. Due to internal promotion they are looking for a Technical Manager for Electrical.
Role
* You will be responsible for delivering the quality strategy for your category ensuring legal, safe and fit for purpose products are available for customers, with the aim of reducing customer complaints, faulty returns and negative customer reviews
* Work with design, buying and merchandising on NPD to deliver market beating ranges
* Conduct product risk assessments, technical benchmarking, and user trials to ensure products meet brand guidelines
* Approve samples, packaging, copy, instruction manuals and relevant documentation in line with the critical path, meeting agreed timescales to deliver products for sale.
* Supplier visits and audits
* Coordinate with testing houses and suppliers ensure your products are meeting standards complying with legislation in the UK and other countries
* Analyse returns and agree corrective action plans/improvements
* Provide technical advice and support to buying and customer service teams
* Report into the Head of Technical
You will
Have demonstrable experience of working in a Technical / Quality-focused role within Electrical.
Have good organisation skills, be able to manage your own workload and able to meet tight deadlines.
They offer flexibility with working hours and have always offered a mix of home and office. For the days you do work in the office free parking is provided.
In terms of personal growth, the business is very keen on learning and development, they provide a clear progression structure and regular reviews.
If you are interested in this role, click 'apply now' for a confidential chat.