Garage Coffee Roasters is a speciality coffee business with stores across East Kent. We source and roast high grade, speciality coffee and serve through our shops and wholesale partners.
We are looking for an excellent Shop Leader for our Herne Bay and Margate stores. Both of these sites are our more intimate offerings and one Leader to cover both coastal settings works really well!
Hours: 40 hours per week. Some weekdays and some weekend days.
Location: Dual location role: Garage Coffee Roasters, 18 Richmond Street, Herne Bay, CT6 5LP and Garage Coffee Roasters, The Sun Deck, Royal Crescent Promenade, CT9 5AJ
Pay: £28,600.00 per annum
Closing Date: 21/07/25
Start Date: 05/08/25
What you’ll be doing:
To be responsible for the day-to-day operation of the shops, maintaining excellent front and back of house standards
Delivering great customer service & inspiring those around you
Sharing Garage Coffee’s mission & vision with customers and staff
Training, encouraging and motivating the team to hit targets and serve the best quality product
Maintain good awareness and control of stock, minimising wastage but ensuring the shops are always fully stocked
Supporting the Operations Manager in their role and complete all tasks set
Delegating tasks to other members of staff, to ensure smooth day to day running of the shops
Taking a lead in making sure staff are always consistent in their coffee standards, assisting in their upskilling/communicating training needs to the relevant support
Taking a lead in the execution of our sweet and savoury food offering, supporting the rest of the team to deliver it with care & quality
Managing stock orders, ensuring you always get the best price and product
Effectively communicating with upline, making sure issues and queries are dealt with efficiently
Closely monitoring and being responsible for sales targets for your shops. Thinking of innovative ways to increase sales, and respond to the ever-changing customer demand
Maintain good relationships with customers and key contacts
At Garage we are one team, one dream so from time-to-time you may be asked to pitch in with other duties that are not directly related to your job description for example Roastery related tasks.
What you need- the must haves:
To adhere to any health and safety requirements and maintain clean and tidy coffee shops at all time
Must have a passion for speciality coffee!
At least one year of working in a Supervisor or Manager role in hospitality
A passion for working with people
Be enthusiastic and adaptable, being ready to lead and inspire others
Great communication skills with a ‘can-do’ team attitude
Excellent time management skills with the ability to prioritise and thinkcritically.
Excellent organisational skills, taking pride in ensuring the smooth running of the shops
What you’ll be getting- the benefits:
As much coffee as you can drink
Learning and development of your management skills
Investment in your coffee career, with an opportunity to learn about different parts of the business
A real opportunity to shape the course of Garage Coffee and help grow the business into a well-respected player in the speciality coffee and food market
Garage Coffee is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, gender, gender identity or expression, sexual orientation, disability, sex, religion or belief
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