Sales Manager - Director Designate
£60,000-£75,000 Basic + Package
Semi-Remote role with 1-2 Days in the office in Liverpool.
We are seeking an experienced and dynamic Service Business Manager - Director Designate to lead air conditioning (AC) service operations for a market leading client in the AC & Refrigeration industry.
As the Service Manager - Director Designate, you will be responsible for overseeing the efficient and effective delivery of AC maintenance, repair, and installation services to our valued customers, with the goal of transitioning into a Service Director role.
Key Responsibilities:
* Manage a team of skilled AC engineers and ensure they provide exceptional customer service and technical expertise
* Develop and implement strategies to improve service efficiency, customer satisfaction, and profitability
* Develop and maintain strong relationships with customers, vendors, and industry partners
* Oversee the scheduling and dispatch of service calls, ensuring timely and reliable response to customer needs
* Collaborate with the sales and installation teams to ensure seamless integration of service activities
* Contribute to the overall strategic direction of the AC service division
Qualifications and Experience:
* Minimum 5 years of experience in a senior service management role within the HVAC industry
* Strong technical knowledge of air conditioning systems, including installation, maintenance, and repair
* Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and stakeholders
* Commitment to continuous improvement and a passion for delivering high-quality service
* Demonstrated potential and readiness to transition into a Service Operations Director role
If you are an experienced and dedicated Service Manager - Director Designate who is passionate about leading a dynamic AC service team and growing into a Service Director role, we encourage you to apply for this exciting opportunity.
Call me on 01925 937311 or email me at charlie.austin@mercuryhampton.com
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