Full Time, Permanent
Monday to Friday 9am-5pm
30,000- 35,000 DOE
Newcastle based
We are seeking an experienced IT Systems Administrator to join our clients busy IT team. The ideal candidate will provide technical support to staff, manage user accounts, and support both cloud-based productivity tools and case management systems, including Proclaim.
Key Responsibilities
Provide IT support to staff across the organisation
Support and maintain cloud-based productivity tools (e.g., Office 365, SharePoint)
Manage user accounts and permissions in Active Directory and Azure
Set up and maintain email accounts and mailbox systems
Configure and support communication tools such as VoIP or video conferencing systems
Provide support for Proclaim case management system
Maintain IT security, including endpoint protection and monitoring
Support local networks (LAN/Wi-Fi) and troubleshoot connectivity issues
Install and configure hardware and software, including printers and peripherals
Candidate Requirements & Attributes
Strong experience supporting Office 365 and related applications
Experience with Windows Server environments, Active Directory, and network administration
Experience with Azure, Intune, and endpoint security tools
Prior experience with Proclaim is advantageous
Knowledge of firewalls and general IT security practices is beneficial
Excellent organisational and time management skills
Strong attention to detail and ability to prioritise tasks
Able to work collaboratively within a team environment