Overview
The Volunteer Manager holds overall responsibility for the EMPOWER volunteer strategy and the management of volunteers, including recruiting, training and supporting them to work alongside qualified staff across various sections of our Youth Zones and other projects. The post-holder will work closely with and provide essential support to our delivery team in promoting our volunteering roles we have to offer. They will oversee all aspects of the volunteer journey, from recruitment and onboarding to skills development, recognition and retention, ensuring volunteers feel valued and supported. They will ensure that safeguarding policies and best practices are upheld, and that volunteers operate within a safe, inclusive and compliant framework. Additionally, the role involves tracking and evaluating the impact of volunteer contributions, using data and feedback to enhance program effectiveness and improve the overall experience for volunteers and young people.
Responsibilities
* Oversee the end-to-end volunteer journey, including recruitment, onboarding, training, skills development, recognition and retention.
* Promote volunteering roles in coordination with the delivery team across Youth Zones and other projects.
* Uphold safeguarding policies and best practices; ensure volunteers operate within a safe, inclusive and compliant framework.
* Track and evaluate the impact of volunteer contributions, using data and feedback to improve program effectiveness and the experience for volunteers and young people.
About EMPOWER
Empower Youth Zones is the charity that oversees the creation, management and sustainability of Youth Zones in Manchester and Salford. These include HideOut Youth Zone located in Gorton (East Manchester) which opened in 2020, and Salford Youth Zone located in Pendleton, which opened to young people in June 2025. HideOut and Salford Youth Zone provide children and young people aged 8-19 and up to 25 for those with additional needs with somewhere safe to go, something positive to do and someone trusted to talk to.
Youth Zones are purpose-built spaces fizzing with energy and crammed with incredible facilities. They are staffed by skilled and dedicated Youth Workers who truly believe in young people – helping them see what they could achieve, and giving them the skills, confidence and ambition to go for it. This is life-changing support that helps tens of thousands of young people from a diverse range of backgrounds to thrive.
HideOut and Salford Youth Zone are part of a national and growing network of Onside Youth Zones. There are currently 15 active Onside Youth Zones across the UK with 20 due to be open by 2025.
How to apply
Please save the application (which can be found on EMPOWER's website here: https://empoweryouthzones.org/vacancies/) as YOUR FULL NAME and submit your completed application by email, to recruitment@empoweryouthzones.org.
Please include in the subject title the job title of the post you have applied for and your full name.
We review applications on a rolling basis and reserve the right to close the role at any time.
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