To work with the Registered Nurse to maintain smooth running clinics sessions. To ensure that patient confidentiality is maintained and patients rights and dignity are respected in line with Trust policy. Communicate effectively with all disciplines of staff as appropriate and also with patients and their families. Accepts responsibility for ensuring own practice is safe. Reports any untoward incidents to the nurse in charge and participates in the documentation of this incident as perTrust Policy. To maintain good customer service skills when dealing with patients and visitors in the department. To participate in training, education and meetings as requested by the registered nurse. To be able to administer and seek advice on the appropriate first aid measures in an emergency. Ensure that patient/client privacy is maintained and that dignity and freedom of choice is enhanced. Correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the nurse in charge. The Health Care Assistant is not responsible for the initial ordering of aids and equipment nor for their mechanical maintenance. In the interests of health and safety, the Health Care Assistant should only undertake manual handing of patients after having received adequate training and instruction. For further information please refer to the attached JD. If you would like an informal visit Please contact Oncology Outpatients Manager Denine Williams Ex 3099