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Assistant shop manager

Sheerness
AVS Newcastle ltd
Assistant shop manager
Posted: 14 July
Offer description

Join us to apply for the Assistant Shop Manager role at AVS Newcastle Ltd.

Location: Sheerness

Hours: 28 per week

Contract: Permanent

Salary: £23,620 per annum based on 35 hours per week

Are you a retail expert passionate about making a meaningful impact? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This role offers an excellent opportunity to sharpen your retail skills while supporting communities across the UK and abroad. Do you have what it takes to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity." - Joanne, Regional Retail Manager

What does a day in the life of an Assistant Shop Manager involve?

* Collaborating with the shop manager to run a profitable, customer-focused shop that serves as the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activities behind the scenes—no two days are the same.
* Fostering a fantastic shopping environment and providing an excellent customer experience.
* Overseeing a team of dedicated volunteers, delivering their induction, management, and development.

To be successful as an Assistant Shop Manager, you will need:

* Retail experience and know-how from working in a shop environment.
* Traits of a people-person who enjoys providing excellent customer service, supporting a team, and engaging with people from all walks of life.
* A commercially savvy mindset with a good understanding of financial targets and measures, alongside proven IT skills.
* The ability to work flexibly to meet the needs of the store.

The closing date for applications is 23:59 on Thursday, 24th July 2025. Early applications are encouraged as we reserve the right to close the advert early.

What will you get in return?

* 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Up to 6% contributory pension scheme.
* Flexible working arrangements.
* Wide range of career development opportunities and comprehensive training.
* Access to employee discounts and benefits.
* Support for mental health and wellbeing.
* Team environment committed to our mission.
* Cycle2Work scheme.
* Interest-free season ticket loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse and inclusive workforce, ensuring everyone can bring their true selves to work without fear of discrimination. We support various networks including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Youth Network.

Together, we are the world's emergency responders.

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