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Hybrid working, 2 days a week in the office
We’re partnering with a specialist financial services business headquartered in Glasgow to help them find an Oversight Analyst – IT. This is a key opportunity to join a values-driven company that places integrity, customer outcomes, and continuous improvement at the heart of everything it does.
The Opportunity
This newly created role will see you play a pivotal part in ensuring that the organisation's IT and Strategic Development departments maintain a robust oversight framework and adhere to all internal and regulatory requirements. Working closely with first and second line teams, you’ll be responsible for ensuring high standards are consistently upheld, controls are in place and tested, and areas for improvement are identified and acted upon.
What You’ll Be Doing
Developing and maintaining an effective oversight framework for all IT and Strategic Development activity, including digital and telephony channels.
Performing monthly control testing and providing feedback to senior stakeholders on oversight performance.
Supporting process reviews to ensure strong customer outcomes, in line with Consumer Duty, CONC, TCF, and GDPR.
Collaborating with Compliance and IT teams to enhance existing procedures and identify risks or poor outcomes.
Using management information and operational tools to tailor monitoring activity and strengthen governance.
Keeping current with sector developments, internal procedures, and regulatory scorecard updates.
What We’re Looking For
Solid experience in IT oversight, ideally within financial services.
Background in quality assurance, with strong working knowledge of CONC, TCF, and GDPR.
Understanding of IT governance frameworks such as COBIT, NIST, or ITIL.
Preferred certifications include CISA, CRISC or CISM.
If you like the sound of this and you're passionate about compliance, governance, and supporting effective IT operations, please get in touch!
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