Job overview
We are looking for a clinical support worker with an interest in Gynaecology, who feels that they can complement our small team.
The Fertility Unit is a satellite centre for BLMK patients, closely working with Care Fertility, Northampton, to support patients with their treatment journey.
It is a small friendly unit, providing physical and emotional support and a high standard of care.
A flexible working approach and ability to deal with the sensitive nature of fertility is required. This is an ideal post for someone already experienced as a health care assistant who is looking for a new challenge or someone who wants to take their first steps into women's health.
Main duties of the job
As a clinical support worker, you will support the team with the day to day running of the unit, coordinating and overseeing the patient and administration processes relating to the service.
Your role would include chaperoning in clinics, phlebotomy, general administration duties, answering the telephone from patients and external agencies, registering patients, making outpatient appointments and greeting visitors to the unit (patients and staff).
You would need to be a committed individual able to work within the multidisciplinary team to ensure effective delivery of a high quality patient experience, with a flexible approach and the ability to deal with the sensitive nature of women’s health.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Detailed job description and main responsibilities
1. Preparation of notes and chaperoning during clinics, supporting women during any procedures carried out.
2. Pregnancy testing
3. Preparation of environment and patient, support to patients and consultants during specialist procedures
4. Monitoring of patients C02 levels and weight/ BMI. Offering health promotion advice where needed.
5. Understanding of reproduction causes of infertility, patient pathways and different IVF treatments.
6. Knowledge of patient confidentiality legislation and trust governance.
7. Source of information and support to couples undergoing IVF treatment, use of good interpersonal skills.
8. Reception duties including use of IPM, notes retrieval and filing.
9. Phlebotomy skills.
10. Stock monitoring and ordering.
11. Contribute to promoting good communication channels across the multi-disciplinary team.
12.. Participate in the provision of information to women using the service.
Person specification
Qualifications
Essential criteria
13. Level 2 Maths and English
Desirable criteria
14. Care certificate
Experience
Essential criteria
15. experience or interest in women's health
Communication skills
Essential criteria
16. demonstrates sensitivity and empathy
Knowledge
Essential criteria
17. Knowledge of patient record/NHS IT systems
Skills
Essential criteria
18. Ability to organise and prioritise own workload
Desirable criteria
19. venepuncture
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.