As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world‑class customer solutions using the ServiceNow platform.
Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package‑based solutions, data design and conversion, technically‑focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.
Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands‑on development to both our client and internal technical resources.
Responsibilities
* You will be part of a team of ServiceNow specialists delivering solutions to multiple customers.
* Participate in client workshops and requirements gathering to build and design solutions, and advise and make recommendations on proposed solutions.
* Develop solutions in ServiceNow to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go‑live support.
* Mentor and train junior members of the team.
* Produce documentation and training material for the implemented solutions.
Qualifications
* Security clearance requirements: candidates must be UK nationals or sole British citizens and have resided in the UK for at least 5 years.
* Several years of experience in ServiceNow design and development, preferably in a consulting environment.
* Strong scripting skills in JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS (highly advantageous).
* Understanding of Service Management concepts, delivery assurance principles and procedures.
* High level of knowledge of the ServiceNow application and experience building custom applications and integrations with other platforms.
* Strong written and oral communication, ability to present solutions to customers including senior management, and focus on providing excellent customer service.
* Pro‑active, creative, research‑savvy, with ability to work individually or as part of a team and meet project timelines.
* Ability to work from home and travel to client locations for meetings, workshops or on‑site work where required.
Preferred Certifications
* ServiceNow Certified Administrator
* ServiceNow Certified Implementation Specialist
* ServiceNow Application Developer
* ITIL Foundation
* Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM
Benefits
* Comprehensive Flex benefits scheme including pension, life insurance, health insurance, travel insurance, store vouchers/discounts, 25 days holiday with options to increase holiday and select benefits appropriate to you.
* DXC Technology prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Other Information
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services. These emails may request recipients to provide personal information or make payments as part of a fictitious recruiting process. DXC does not make offers of employment via social media networks and never asks for money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on its behalf. More information on employment scams is available.
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