About the role
Waitrose & Partners prides itself on being different. Our intention is to combine the convenience of a supermarket with the expertise and service of a specialist food shop. Our dedication to customers, high-quality suppliers, and the environment makes us more than just a supermarket.
We have an exciting opportunity for an Online Category Manager in our On Demand Grocery/Specialist Shop team, reporting to the Online Trading Lead. We support flexible working, adopting a hybrid approach that balances office and home-based work based on personal and business needs.
* Salary: £59,000.00 - £92,500.00
* Expected Salary: £59,000 - £75,000
* Contract type: Permanent
* Working pattern: Hybrid, with at least 1 day a week in the office in Bracknell, and additional ad-hoc meetings.
* Location: Bracknell (hybrid role)
Key responsibilities
You will lead and develop a team of Online Merchandisers, working across multiple On Demand Grocery partners, Category Planning Groups, and Specialist Shops. Your role involves influencing stakeholders to enhance commercial performance through optimized customer journeys, driving sales and profit while prioritizing customer satisfaction.
You will build collaborative relationships across teams to ensure online customer journeys are well considered, and empower your team to use data and benchmarks to inform decisions on assortments, trade planning, campaigns, and propositions. You will own and deliver promotional and trade plans in collaboration with the wider team, CPGs, and suppliers.
Essential skills/experience
* Ownership of sales/margin targets and understanding of online metrics.
* Ability to influence across functions.
* Leadership experience in complex environments.
* Retail or commercial experience.
* Line management and people development skills.
Desirable skills/experience
* Minimum 2 years of trading experience.
* Knowledge of Online & On Demand Grocery markets.
About The Partnership
We are the largest employee-owned business in the UK, home to John Lewis and Waitrose. We are committed to building a happier world, innovating, and diversifying while maintaining our core values of price, quality, and service.
As Partners, we share ownership, responsibility, and the opportunity to contribute to our success. We foster an environment of kindness, respect, and inclusion, encouraging everyone to thrive and grow both individually and collectively.
Important points to note
Some roles may require pre-employment vetting, including DBS and financial probity checks. We recommend applying promptly as vacancies may close early due to high applications. We support flexible working arrangements, which can include flexible hours, job sharing, or shorter contracts; please discuss this during your interview.
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