Join to apply for the Facilities Coordinator role at JLL.
Essential Duties and Responsibilities
Customer Service
* Deliver excellent customer service to meet client expectations
* Build and develop effective relationships with customers at all levels
* Book onsite meeting rooms and hospitality as per client requests and according to site procedures
HSE, Security & Quality
* Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety
* Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
* Monitor and maintain office and badge consumables in line within agreed stock levels.
* Carry out site induction, for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
* Understand & actively support the Quality Management program
Site Operations
* Ensure Issues highlighted through site inspections or customer complaints are resolved in a timely manner.
* Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers
* Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures
* Keep accurate and update records of seating plan
* Process and control purchase orders, invoices and work orders.
* Support the completion of reports and documentation to meet required deadlines.
The above is not an exhaustive list of responsibilities, further additional duties may be required to support the Facilities Team.
Skills
* Problem solving
* Decision making
* Excellent verbal & written communication
* Proficient use of Microsoft Tools
Competencies
* Exemplary Customer focused
* Assertive
* Possess cultural awareness and sensitivity
Experience
Experience working in a Lab/Life Sciences environment would be desired.
Qualifications
* Education: A good level of education to GCSE standard.
* Good working knowledge of Outlook, Word and Excel is essential
Seniority level
Associate
Employment type
Full-time
Job function
Management and Manufacturing
#J-18808-Ljbffr