Supporting the work of the Jeweller since 2006
Goldsmith
Goldsmith
Wongs
Arndale Centre, Manchester
What is the role?
The Oxford dictionary defines a Goldsmith as someone who makes objects from gold.
At Wongs, this means being part of a dedicated, skilled team committed to excellence, craftsmanship, and delivering an exceptional customer experience.
At the heart of Wongs' vision is a commitment to providing outstanding service in a welcoming, professional, and enjoyable environment. Established in 1979, Wongs has over 45 years of history in Liverpool and is expanding its award-winning brand to Manchester with an exciting new showroom.
Our mission is to create an inclusive, enjoyable, and memorable jewellery-buying experience, with our onsite workshop playing a pivotal role in achieving this goal.
Why Join Wongs?
1. Recognised as a Great Place to Work in 2023 and 2024
2. Named one of the UKs Most Inspiring Independents in 2024
3. Winner of the Retail Team of the Year at the Professional Jeweller Awards 2024
4. Winner of the Marketing/Social Media Campaign of the Year at the Retail Jeweller Awards 2024
5. Merseyside Independent Business Awards: Retail Business of the Year & Overall Winner 2024
6. County Brides Northwest Wedding Awards: Best Jeweller 2025
7. NAJ Awards: Workshop Professional of the Year 2023
We aspire to be known as the place Where Manchester gets engaged, and you could be instrumental in making that vision a reality.
About the Role:
We are seeking talented Goldsmiths to join our expanding team. Whether you are just starting out with basic repair skills or are an experienced craftsperson with years of expertise, we welcome applicants at all levels of experience. The salary offered will reflect your skills and background.
Mr. Wong takes pride in producing jewellery to the highest standards, and expects the same from all his goldsmiths. You will work in a modern, clean environment equipped with state-of-the-art technology, alongside award-winning NAJ-qualified goldsmiths. Attention to detail and a commitment to perfection are essential traits - this is the Wongs way.
Essential Skills & Qualifications:
8. Ability to perform basic jewellery repairs to a high standard
9. 5 GCSEs Grade C (Grade 4) or equivalent, including Maths and English
10. Strong craftsmanship skills and pride in your work
11. Ability to work independently with support from a collaborative management team
Responsibilities:
12. Repairing and crafting jewellery in platinum, gold, and silver
13. Assembling with precision and attention to detail
14. Organising and maintaining materials and inventory
15. Collaborating with the sales team to meet customer expectations
16. Adhering to all safety protocols for a safe and efficient environment
17. Continuously seeking opportunities to enhance quality and productivity
Expectations & Ways of Working:
18. Effective communication and project updates
19. Punctuality and respect for deadlines
20. Proactivity in improving processes and productivity
21. Focus on work ethic and quality
22. Maintaining a clean, safe, and organised workspace
Additional Details:
23. Positions available: Full-Time & Part-Time, Permanent
24. Weekend work required
25. Location: Manchester Arndale Centre
Ready to Craft Something Special with Wongs?
Join a company where skill, service, and success go hand in hand.
Benefits:
26. Company events
27. Generous employee discount
28. Bonus scheme
29. Free uniform
30. Access to Employee Assistance Program
31. Opportunity to participate in charity/volunteer events
32. 28 days holiday (pro rata), increasing with service
33. Health and wellbeing focus
34. Family-friendly policies
Job Type:
Full time
Work Location:
In person
Ability to Commute / Relocate:
35. Manchester M1: reliably commute or plan to relocate before starting work (required)