Hourly rate: £14.50 per hour Location: St Lukes care home Shift: Days Contract: Permanent Experience: Previous administrative experience required Qualification: Level 3 Business Administration qualification preferred but not essential Join our team at St Lukes! We’re looking for a friendly and professional Business Administrator to join our incredible team. If you’re organised, approachable and thrive in a fast-paced environment, this could be the perfect opportunity for you! You’ll play a vital role in the daily running of our care home, supporting residents, staff and visitors alike. About the role As a Business Administrator, you’ll be the welcoming face of our home and a key member of the team. Your responsibilities will include managing reception duties and handling a variety of administrative tasks across HR, payroll, finance and care services. You’ll ensure records are accurate and maintained to the highest standards, help with IT system inputting and reporting, and provide excellent customer service to residents, their families and visitors. You’ll also assist with organising events and activities to help make life at St Lukes as vibrant and enjoyable as possible. We’re looking for someone who is confident with IT systems, has great attention to detail and communicates clearly and effectively. If you have experience in administration (especially in the care sector) and share our values of kindness, responsibility and teamwork, we’d love to hear from you. Your key responsibilities: Handle day-to-day administrative tasks, including HR records, payroll and finance. Input and manage data on IT systems including for rota management and training. Maintain records and archives to high standards, ensuring GDPR compliance. Provide a warm welcome to visitors and manage front-of-house duties. Answer and direct phone calls or video calls in a professional manner. Support team meetings by taking minutes and assisting with HR documentation. Assist with the coordination of lifestyle activities for residents, from arts and crafts to social events. Foster a supportive and collaborative work environment by helping colleagues and sharing ideas. What we’re looking for Previous administrative experience. Level 3 Business Administration qualification is desirable but not essential. A commitment to high standards of accuracy and regulatory compliance. A positive attitude, a team-focused approach, and a willingness to learn and grow. Excellent communication skills, both written and verbal. Experience in the care sector would be a bonus. Why join us? When you join St. Luke’s, you’ll enjoy: Recognition rewards - Receive up to £500 in your first year to celebrate your contributions. Refer-a-friend scheme - Earn £1,000 for every successful referral with no limits! Funded training programmes - Gain confidence and qualifications to grow in your role. Annual pay reviews - To recognise your hard work and dedication. Health benefits - Access private healthcare options for dental, optical and more. Our recruitment process If you’re offered a role with us, it will be conditional on some standard checks, like references and a Disclosure and Barring Service (DBS) check. We also need you to have good English and numeracy skills, plus a passion for caring and helping our residents to thrive. We want every candidate to feel supported and able to perform at their best during the recruitment process. If you need any assistance or would like to request a reasonable adjustment at any stage, just drop us an email at recruitment@mariposacare.com - we’ll be happy to help. At Mariposa Care, we’re committed to building a fair and inclusive workplace. We welcome applications from everyone, no matter your age, gender, gender identity or expression, religion, belief, disability, ethnicity, or sexual orientation. Job titles can vary – this role is also known as admin officer, office administrator, administrative officer, administrative receptionist, social care.