We’re looking for a commercially minded E‑Commerce Executive to take ownership of lucypittaway.co.uk as a key sales channel for the business.
In this role, you’ll be responsible for driving online performance end to end — from product launch and on‑site experience through to analytics and reporting. You’ll play a vital role in ensuring our product range resonates with our audience, delivers against sales targets, and continues to evolve based on customer behaviour and insight.
What you’ll be doing
* Own and optimise the online sales funnel, from traffic acquisition through to checkout and customer retention
* Manage the day‑to‑day performance of the website, including UX, navigation, product pages and checkout
* Maintain accurate product listings, pricing, stock levels and on‑site merchandising
* Work closely with our Shopify agency and design team to enhance site functionality and customer experience
* Ensure SEO best practices are implemented across product and category pages
* Contribute to new product development discussions, using website performance and customer insights to inform decisions
* Support and contribute to product photography for the website
* Keep the site up to date with seasonal campaigns, promotions and offers
* Identify opportunities to simplify customer journeys and improve key metrics such as AOV and CVR
* Collaborate with marketing teams across PPC, social, email and SEO to drive high‑quality traffic
* Manage daily, weekly and monthly trading performance
* Analyse sales trends and adjust pricing, promotions and stock allocation to maximise results
* Use analytics tools, including Shopify, GA4 and Google Tag Manager, to track performance and report on KPIs
* Liaise with warehouse, fulfilment and buying teams to ensure smooth and efficient order fulfilment
What we’re looking for
* Experience using Shopify (Essential)
* Strong analytical skills with experience in data tracking and performance reporting
* SEO and/or content writing experience, with the ability to create well‑optimised product descriptions
* A commercial mindset with a results‑driven approach
* Excellent attention to detail, with the ability to work at pace in a fast‑moving environment
Please be aware that this is a full‑time office‑based role.
How to Apply
If you’re ready to bring energy and leadership to our Keswick Gallery, we’d love to hear from you. Please send your CV and covering letter to hr@lucypittaway.co.uk.
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