Transport Coordinator
AB Texel UK, Full Time, Oakham, All Office
Shift: Monday to Friday 0730 - 1700
Salary: £30,000 pa
About Us
AB Texel UK Ltd is part of a progressive and growing business within the logistics and agricultural transport sector. Based in Greetham, Rutland, we pride ourselves on strong teamwork, a supportive environment, and a commitment to delivering excellence to our customers and partners.
The Role
We’re looking for a proactive and organised Transport Co-ordinator to join our friendly team. This is a key role providing a high level of Customer Service support to the functions within our Transport Operations.
Main Responsibilities
- Answer incoming calls and liaise with farmers, customers, and drivers.
- Process driver’s hours in Pay Hours ready for Payroll.
- Support drivers with queries and issue job instructions.
- Handle delivery issues, delays, or customer complaints in a timely and professional manner.
- Compile and distribute weekly income reports.
- Input and manage load data using our Transport Planning Management System (Winsped).
- Ensure all delivery records are accurate and complete.
- Maintain wash records in accordance with TASCC assurance scheme.
- Oversee the department’s shared email inbox.
- Liaise with third-party hauliers or service providers as needed.
- Provide support to all functions within the Customer Service Department where required.
- To undertake any other duties and deal with matters reasonably expected of this position.
Qualifications / Skills Required
- Confident communicator, especially on the phone.
- Comfortable using IT systems and learning new software.
- Highly organised with attention to detail.
- A team player with a proactive attitude.
- Attention to detail.
- Works well as part of a team and/or on own initiative.
- Strong organisational skills.
- Ability to prioritise, multitask and manage workload.
Why Join Us
- Be part of a growing, forward-thinking company.
- Work in a supportive and collaborative team.
- Opportunities to develop your skills and grow with the business.
