Croydon | £28,000 – £32,000 DOE + Benefits | Full Time, Permanent | Site-Based
A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning.
As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies.
Key Responsibilities
Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support
Deliver 1st/2nd line support across hardware, software and user issues
Support Windows Server (2019/2022/2025) environments
Manage Windows 11 devices and Microsoft 365 services
Maintain wired and wireless networks, firewalls and filtering systems
Support AV equipment and classroom technology
Communicate clearly with users regarding issue resolution and updates
Experience Required
Experience in an Schools IT Support Engineer or similar technical support role within Education sector
Strong knowledge of Windows 11 and Microsoft 365
Exposure to Windows Server environments (2019/2022)
Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls)
Experience supporting end-user devices and AV equipment
Strong communication and customer service skills
Must be commutable to Croydon on a daily basis
Enhanced DBS or willingness to obtain
If you're an Schools IT Support Engineer looking to continue your career within education/technology, this is a fantastic opportunity to join a supportive and forward-thinking environment. Apply today for immediate consideration.