Vacancy type: Paid Vacancy Function: Retail Location: Cardiff - Whitchurch Salary: £14,879 per annum (£24,805 FTE) Contract type: Permanent Contract hours: Part time Weekly hours: 22.5 hours (3 days) Closing Date: 03/08/2025 Ref No: 1006 We have a fantastic opportunity for an enthusiastic and passionate Deputy Shop Manager, who loves working with people, to work 22.5 hours (3 days) per week. Located in Whitchurch, our well-established shop is friendly and is at the heart of the local community. About the role: As a Deputy Shop Manager, you will support the Shop Manager, and use your creativity and flair to flourish in our fast-paced shop.Our retail roles are full of variety, and every day is different! You will be responsible for generating and processing stock, designing an eye-catching window display and support the recruitment and training of our wonderful volunteers. You will find every day challenging but rewarding. The Whitchurch's shop opening hours are Monday to Saturday 9.00am to 5.00pm. About you: We would love to hear from candidates who are able to work well within a small team, has previous retail experience, possess a great attitude and willingness to learn and has a drive to provide excellent customer service that will enable the shop to maximise sales and profits to support the fantastic care Ty hafan provides to children and their families. The benefits of working for Ty Hafan include: Group Personal Pension Scheme with an employer contribution of 5% Annual holiday entitlement of 25 days (rising to 27 with service) ,plus Bank Holidays (based on FTE). Life Assurance (Death in Service benefit) A comprehensive induction plan and learning and development opportunities Employee assistance program, which provides a range of free services including counselling, financial and legal support Unlimited access to a 24/7 online GP as well as a range of other health experts Healthcare Cash Plan claim back the cost for appointments and treatment such as dental, optical or physi Cycle to work scheme, technology and mobile phone benefit Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop). Retail bonus scheme (subject to Shop Performance) Ty Hafan currently has 17 charity shops, geographically spread from Aberystwyth in the west of Wales to Cwmbran in the east. Our dedicated Retail team plays a key role in raising essential funds to enable Ty Hafans care provision through our hospice and community programmes which support life-limited children and their families in Wales. We strive to be an innovative, supportive, and agile team, working to collectively deliver ambitious goals. Our retail network raises money for the Charity from the sale of donated goods (mainly clothing, bric-a-brac and household goods) to the general public, a small amount of bought-in new goods, and the sale of tickets for the charitys Crackerjackpot weekly lottery. Income is also generated from cash donations, gift aid on donated goods and the sale of waste clothing and household goods to recycling merchants. Each salaried Shop Manager is supported by 1 or 2 salaried deputies or a salaried Sales assistant and a team of volunteers. About Ty Hafan Ty Hafans ambition is that when a childs life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond. At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition we know that every one plays a huge part in making sure that no family faces their childs short life alone. Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need. Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the childs short life, at end of life, through bereavement and beyond.? Our Values: At Ty Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout. Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.