Salary: £25,000 - 26,000 per year Requirements: Exceptional customer facing service skills Very clear enunciation Calm under pressure - comfortable dealing with high-level demanding individuals Good knowledge of modern Windows and troubleshooting skills Good knowledge of Microsoft Office for assistance and troubleshooting Experience with mobile device setups and migrations to new handsets Familiarity with Active Directory/Entra and Microsoft Exchange administration (Microsoft 365) Experience with PC migrations - migrating user data to new machines Familiarity and troubleshooting of Apple Macs (desirable) Basic networking knowledge (DNS, DHCP, IP subnetting) (desirable) Good experience with 365, Intune, and conditional access (desirable) Knowledge of Mimecast, email filtering, and SPF (desirable) Responsibilities: Provide professional helpdesk support for prestigious legal firms in central London Assist users with issues related to modern Windows environments Troubleshoot problems related to Microsoft Office applications Manage mobile device setups and assist with migrations to new handsets Administer Active Directory/Entra and Microsoft Exchange tasks Support PC migrations, ensuring a smooth transfer of user data Engage in projects such as rollouts and infrastructure upgrades Participate in server migrations and other related projects Technologies: Active Directory Support Microsoft 365 Mobile Windows Office 365 More: We are recruiting a Junior Support Engineer to join our team and provide professional helpdesk support for prestigious legal firms in central London. This role offers the opportunity to work on various projects, including rollouts, infrastructure upgrades, and server migrations, with a competitive salary of up to £26,000 per annum. We pride ourselves on delivering exceptional service and fostering a supportive work environment. last updated 6 week of 2026