Overview
We are looking for an experienced Commercial Service Technician or HVAC-R Service Technician for a full-time position to support multi-site retail environments. The role involves servicing and maintaining HVAC, refrigeration, and various mechanical systems across convenience store locations. Technicians will handle a diverse range of service requests, conduct preventative maintenance, and perform minor repairs across multiple disciplines including HVAC, refrigeration, plumbing, and general electrical. This role requires a self-motivated individual with strong technical knowledge and the ability to work independently while ensuring high-quality standards and safety compliance.
Key Responsibilities
* Respond to assigned service calls involving HVAC-R systems, including low-complexity repairs and adjustments to refrigeration units, beverage systems, ice machines, and related appliances.
* Troubleshoot minor plumbing, electrical, and mechanical issues across store locations.
* Maintain and manage service vehicle inventory, ensuring timely ordering and restocking of critical parts.
* Perform light equipment repairs including replacement of filters, hoses, nozzles, and other plug-and-play components.
* Install, test, and verify operation of basic replacement units or components as directed.
* Complete service logs and inventory tracking reports accurately and on time.
* Support and mentor less experienced technicians as needed in technical procedures and preventive maintenance tasks.
* Follow company and industry safety standards for refrigerant handling, tool use, and general job site safety.
* Use digital systems and applications to manage daily assignments, input service results, and document material usage.
* Communicate effectively with dispatch, peers, and management regarding job status, issues, and follow-ups.
* May participate in ongoing facility support projects or assigned initiatives by the maintenance management team.
Required Skills & Experience
* Proficiency in diagnosing and repairing commercial HVAC and refrigeration systems.
* Solid understanding of electrical circuits, plumbing systems, and equipment troubleshooting.
* Ability to perform preventive maintenance and basic installations safely and efficiently.
* EPA 608 Universal Certification for refrigerant handling.
* Strong organizational skills and ability to prioritize workload daily.
* Familiarity with computer-based maintenance management systems.
* Ability to work independently with minimal supervision and exercise sound judgment.
* Comfortable navigating job requirements across multiple retail locations within a geographic area.
* Ability to safely use hand/power tools and perform light brazing work as needed.
* High personal standards for safety, quality, and accountability.
* Ability to adapt to changing priorities and fast-paced environments.
* Physically capable of lifting up to 50 lbs. and working in varied environmental conditions.
* Excellent communication and teamwork skills.
Qualifications
* Prior experience supporting retail, convenience store, or gas station facilities
* Valid Driver’s License and clean driving record
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