Role Overview
Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Friday role, £28,000-£34,000 salary, great benefits and career stability.
The Company
We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long‑term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.
Key Benefits
* Basic salary between £28,000 and £34,000 per year
* Monday to Friday working hours providing a strong work‑life balance
* 23 days annual leave plus bank holidays
* Pension scheme
* Long‑term career opportunities within a well‑established equipment rental business
* Supportive and professional team environment
About the Role
As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off‑hire. This role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.
Typical Responsibilities
* Managing inbound hire enquiries and converting them into bookings
* Scheduling equipment deliveries and collections
* Liaising with drivers, engineers, and yard teams
* Processing hire contracts, extensions, and off‑hires
* Building relationships with new and existing customers
* Ensuring equipment availability and accurate system records
* Supporting depot operations and maintaining service standards
About You
To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.
Experience You May Have
* Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supply
* Strong organisational and communication skills
* Confidence handling customer enquiries and coordinating bookings
* Good IT skills and the ability to manage hire systems
* A proactive and team‑focused approach
* Experience as a Hire Desk Controller or similar hire coordination roles is highly encouraged.
Relevant Roles You May Have Worked In
* Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.
Eligibility
If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Tottenham, we would love to hear from you.
Equal Opportunity
We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices.
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