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Optical assistant | university hospitals coventry and warwickshire nhs trust

Coventry
Permanent
UHCW NHS Trust
Optical assistant
Posted: 25 January
Offer description

Overview

Join Our Optometry Team at the Spec Shop. Love people, precision, and great eyewear? We’re looking for an motivated, customer‑focused team player to join our Optometry team at the Spec Shop.


What you’ll be doing

* Dispensing spectacles under the guidance of a Dispensing Optician
* Advising patients on spectacle wear, fit, and comfort
* Adjusting and maintaining frames for optimal performance
* Glazing and verifying spectacles using in‑house equipment
* Keeping the Spec Shop looking sharp, organised, and customer‑ready
* Monitoring and managing stock levels
* Supporting administration and assisting with basic clinical duties when required


What we’re looking for

* A strong customer‑service mindset
* Attention to detail and manual dexterity
* Confidence working with eyewear and technical equipment
* Ability to work independently and as part of a close‑knit team


Responsibilities (expanded)

* Assist patients in selecting appropriate frames based on prescription, measurements, and preferences
* Utilise glazing equipment to accurately glaze spectacles and verify them against orders
* Order and manage stock of spectacles, frames and related optical products, liaising with suppliers
* Handle telephone enquiries, schedule appointments and provide excellent customer service
* Process patient payments, issue receipts and manage daily banking transactions for the Spec Shop
* Maintain accurate records of orders, dispensing paperwork and prescriptions
* Assist in managing patient medical records and prepare clinical areas as needed
* Maintain high standards of customer service and ensure all interactions align with agreed quality standards
* Keep dispensing area tidy, safe, and presentable at all times
* Participate in ongoing training and development to stay updated with industry best practices and enhance professional skills


Qualifications and Requirements

* Immunisation and vaccination report required (UK occupational health provider or GP)
* Valid UK optometry or dispensing credentials preferred (if available)
* Experience in dispensing spectacles and using glazing equipment desirable


Closing Date

This advert closes on Monday 2 Feb 2026.

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Home > Jobs > Retail jobs > Optical assistant jobs > Optical assistant jobs in Coventry > Optical Assistant | University Hospitals Coventry and Warwickshire NHS Trust

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