Atyab Al Marshoud is a family-owned perfume house from Kuwait, founded in 1925. Our company is one of the oldest in the Gulf with many stores throughout the region.
Our store in Knightsbridge is our flagship store in Europe and the company is expanding throughout the UK and Europe.
We are seeking a Door Supervisor to be the first point of contact for our customers. This high-visibility position requires a smart appearance, good interpersonal skills, and the ability to welcome customers and make them feel safe and secure on our premises.
The successful candidate will also be capable of managing access control, customer assistance, helping to prevent shop-lifting and, when necessary, the safe and respectful escorting of individuals from the building.
In addition this position will require that occasional help is given in other roles as required by management when the store is very busy.
Key responsibilities:
· Welcoming guests warmly and with professionalism, opening the door as required.
· Organising access to the store, queues and controlled entrance as necessary.
· Assisting with guest inquiries and providing information.
· Working with the local street security team to maintain a safe and pleasant environment.
· Maintaining a neat, clean and organized entrance area.
Requirements:
· Previous experience in a luxury retail environment advantageous.
· Spoken Arabic advantageous.
· Strong interpersonal and communication skills.
· Smart, well-groomed appearance suitable for a luxury brand environment.
· Ability to remain calm under pressure and handle difficult situations discreetly.
· Flexible availability, working to a variable rota that will include evenings and weekends
We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged.
Interviews will take place in Knightsbridge and by video with managers in Kuwait.
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Benefits:
* Company pension
* Employee discount
* Sick pay
Application question(s):
* Are you available to work a varied 5 days a week rota between 09:30 and 21:30? This is an essential requirement for this position.
Experience:
* luxury or perfume retail sales: 2 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person