Operations Manager
The Company
Rodo is now celebrating 100 years of trading and continues to cement its position as the UK’s leading one stop shop supplier of personal protective equipment and decorating sundries. Owner of the Blackrock and ProDec brands, Rodo is a preferred supplier to all the major players in the UK trade and enjoys significant presence amongst independent merchants and retailers. The company enjoys year on year growth and the ability this provides to invest in the future.
Due to this on-going growth of the business, we now require an experiences Operations Manager to oversee the day to day warehouse and logistics operations.
Role Summary
Reporting to the Director of Operations & Logistics, this is a varied role which requires experience in operations, logistics, health & safety and multi-site management. You will work closely with Warehouse department Supervisors, Maintenance Manager and H&S team to ensure the smooth and effective running of the operation across 3 sites.
You will have direct management of 10 department leaders within Despatch, Production, IMT, Replenishment and Goods Inward with a wider of team of circa 75+ operative staff. It is essential that strong leaderships skills are used to pull together and lead all departments within the Warehouse to meet the operational demands of the business.
You will need previous experience within a similar role with a good understanding of the day-to-day operations and logistics within a busy distribution warehouse. You will require excellent communication and leadership skills with well-developed IT skills.
Duties and Responsibilities
* Leadership and team management – along with direct line manager duties you will take ownership of supporting and leading departments across the sites. You will oversee and implement department objectives, performance management, team development, recruitment, training etc.
* Oversee all aspects of logistics including UK Parcel freight, haulage and exporting. Liaising with key external and internal stakeholders.
* Ensure customer orders are completed on time and to budget and that KPI’s and quality standards and targets are met.
* Work with other department managers to implement the company's policies, meet agreed service levels and company goals.
* Set KPI’s for all Warehouse departments and ensure they are being met and exceed.
* Ensure that health and safety guidelines are always adhered to across all sites.
* Oversee all day-to-day operations across all three sites.
* Manage and attend H&S meetings with Training and Maintenance Manager. Review / carry out actions raised whilst ensuring compliance is always met.
* Working closely with the Maintenance Manager, ensure that all sites are meeting required standards.
* General housekeeping duties along with overseeing all operational equipment.
* Continually review processes to ensure improvements are made when / where required.
* Managing FLT fleets across all sites and experience to specify future equipment requirements.
* Managing HGV’s, trailers and drivers ensuring their road worthiness in line with DVLA policies.
* Monthly reporting to Director of Operation & Logistics.
What we’re looking for:
* Proven logistics & operations background.
* Strong man management and leadership skills with ability to motivate others.
* Excellent organisational skills and ability to multitask.
* Motivated to improve operations and challenge poor practice.
* Strong ability to communicate clearly and persuasively with your team.
* IT literate which ability to quickly adapt to new systems.
* H&S Experience – IOSH minimum qualification.
* Experience working within an ISO 9001, 14001 & 45001 business.
The Package:
Competitive salary
40 hours per week - Monday – Thursday 08.00-17.00 and Friday 08.00-15.45
23 days holiday per year + bank holidays. Extra day each 2 years to a maximum of 25 days
Membership to company discount & reward scheme (The Roller)
Family friendly benefits including enhanced maternity & paternity leave and paid leave for family milestones
Generous staff discounts on all Rodo products
Free on-site parking