My client, a well-established software solutions provider in the North West, is hiring a Business Analyst to join an experienced delivery team. This is a key role within an existing team, focused on analysing, shaping, and delivering web-based software solutions for enterprise clients across regulated industries. * Competitive salary * Hybrid and flexible working options * Ongoing training and professional development * Clear progression opportunities * Supportive, collaborative team environment You will join a confident and highly experienced team that values teamwork, excellence, respect, and innovation. The organisation is committed to providing the tools, support, and autonomy needed to deliver high-quality solutions while continuously improving how projects are delivered. As a Business Analyst, you will lead requirements gathering activities, working closely with clients and internal delivery teams to ensure solutions are clearly defined, accurately scoped, and successfully delivered. You will play a central role throughout the project lifecycle, from initial analysis through to post-implementation review. Your responsibilities will include leading client workshops and project calls, producing clear and detailed requirements documentation, supporting project planning and estimation, and contributing to continuous improvement through post-project reviews. You will also be responsible for building strong client relationships and ensuring information security best practices are adhered to at all times. The Person * Degree educated (or equivalent) in Business, Management, Computer Science, or a related discipline * Minimum of 2 years' commercial experience as a Business Analyst or in a role heavily involved in software analysis and delivery * Strong experience producing documentation using Microsoft Word, Excel, and PowerPoint * Confident communicator with the ability to engage internal and external stakeholders * Analytical and solution-focused mindset * Methodical, organised, and detail-oriented approach * Self-motivated with the ability to work independently and proactively * Strong team player with a collaborative attitude * Understanding of information security best practices (e.g. ISO-aligned environments) Desirable Experience * Professional qualifications in Insurance and/or Project Management * Experience working within the insurance or financial services sector * Experience working within a supplier or consultancy environment * Exposure to servicing enterprise-scale clients