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Customer contact agent – utilities resolution & support

Rochdale
Permanent
Marston Holdings Limited
Customer contact agent
Posted: 26 January
Offer description

Overview

A leading judicial services provider is seeking a Customer Contact Agent in Rochdale to deliver high-quality customer service and resolve overdue accounts. This full-time, temporary role offers competitive benefits, including 25 days annual leave and health cash plans. Join a supportive team that promotes development pathways and cultivates an inclusive work environment.


Responsibilities

* Deliver high-quality customer service and resolve overdue accounts for customers.
* Handle difficult situations and manage high call volumes with professionalism.


Qualifications

* Experience handling difficult situations.
* Experience managing high call volumes.


Benefits

* 25 days annual leave
* Health cash plans
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