Job Description – Production Support £13.25 per hour - Full-Time - Permanent Role Purpose The key purpose of this role is to keep production moving efficiently and ensure all customer orders are completed accurately and on time. This is a non-managerial, operational support role with no formal people management responsibility. Key Responsibilities Production Flow & Organisation Maintain smooth production flow and resolve issues that could cause delays. Prevent cage jams by ensuring cages are positioned correctly for offloading, processing, and collection. Organise the yard and factory floor daily by 10:00am. Carry out daily checks to ensure no customer orders are left in incorrect locations. Ensure work bins are in the correct order and location at all times Performance & Targets Carry out hourly checks to ensure production areas are on track to meet daily targets. Escalate delays or issues to management when identified. Cover production areas when required and provide feedback on root cause and prevention. Stock, Kanban, & Materials Manage the Kanban system including ordering, confirming delivery, and stock flow. Manage daily stock put-away and system updates. Inspect wash bags and arrange repair or replacement. Order and manage EcoLab chemicals and organise barrel collections. Quality, Waste & Compliance Maintain scrap audit records. Ensure scrap is organised, recorded, and disposed of correctly. Maintain good housekeeping and safety standards. People, Training & Inductions Support staff inductions. Assist with ongoing training across production areas. Customer & Management Support Support preparations for customer visits. Provide operational support to the Production Manager, Transport Manager, and General Manager. Skills & Experience Essential: Experience in a production or industrial environment Strong organisational skills Proactive and problem-solving mindset Desirable: Kanban or stock control experience Commercial laundry or manufacturing experience Health & Safety Employees must comply with all health and safety requirements and take reasonable care of themselves and others.