Manor Park, Runcorn Full-Time | On-Site£25,000 – £28,000 depending on experience
Are you super organised, great with people, and enjoy keeping everything running smoothly behind the scenes?
We're looking for a proactive and reliable Sales Administrator to join our growing team at Office Bridge Group.
In this role, you'll support the entire end-to-end sales process – from raising orders and handling deliveries to processing returns, managing customer queries, and keeping everything on track for the sales team.
If you love admin, enjoy problem-solving, and thrive in a busy environment where no two days are the same – we'd love to hear from you.
About the Role
As our Sales Administrator, you'll play a key part in keeping the sales function running efficiently and professionally. You'll work closely with our Sales Director, Business Development Team, Account Managers, and Warehouse Team to ensure every customer has a smooth and positive experience from start to finish.
What You'll Be Doing
* Processing customer orders accurately and efficiently
* Raising purchase orders with suppliers and manufacturers based on customer requirements
* Sourcing products and negotiating pricing where necessary to ensure best value and availability
* Managing supplier relationships, including order confirmations, stock availability, and delivery timescales
* Monitoring and managing stock levels to ensure product availability and timely fulfilment
* Chasing overdue or delayed deliveries, keeping both the team and customer informed
* Tracking deliveries and liaising with couriers and clients to ensure smooth logistics
* Handling returns and resolving delivery issues quickly and professionally
* Responding to customer queries via phone and email
* Supporting the sales team with account admin and daily follow-ups
* Updating and maintaining customer records in Prima CRM
* Preparing reports on sales activity, purchasing trends, order volumes, and pipeline
* Assisting with lapsed client outreach and upselling activity
* Providing general admin support to the wider team as needed
What We're Looking For
* Previous experience in a sales admin, customer service or operations support role
* Excellent attention to detail and accuracy
* Strong communication skills – written and verbal
* Organised, methodical, and able to prioritise workload
* Confident using order processing or CRM systems (we'll train you on Prima)
* Comfortable working in a fast-paced office environment
* A team player who's happy to roll up their sleeves and get stuck in
What You'll Get in Return
* £25,000 – £28,000 salary (based on experience)
* 20 days holiday + bank holidays (increases with service)
* Company pension & private health care
* On-site parking
* A friendly, supportive team who value what you do
* Full training on systems and processes
* A varied role where your work really matters
About Office Bridge Group
Celebrating 20 years in 2025, we're a trusted workplace supplies partner supporting over 1,400 clients across the UK. We offer over 1 million products, including stationery, workwear, office furniture, hygiene services, and more — all with a personal, local touch.
We're a growing, independent business with a great team culture, and we pride ourselves on going the extra mile for our customers (and each other).
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* Private medical insurance
Work Location: In person