Overview
Location: Worcestershire
Our client is passionate about delivering the freshest, highest-quality herbs and produce to our customers. They are committed to food safety, quality, and sustainability, and they seek a proactive, detail-oriented Systems and Process Specialist to strengthen and maintain technical and quality systems.
Responsibilities
* Ensure compliance with customer codes of practice, industry standards, and regulatory requirements (e.g., BRCGS, M&S, etc.).
* Maintain, review, and improve HACCP, TACCP, and VACCP plans.
* Conduct regular gap analyses and internal audits to identify areas for improvement and drive corrective actions.
* Act as a key point of contact for customer technical queries and audits, providing clear and professional communication.
* Support and facilitate external audits, including customer and third-party audits, ensuring audit readiness at all times.
* Develop and deliver training programs for operational teams on food safety, quality, and compliance requirements.
* Monitor and update documented systems (quality manuals, standard operating procedures, records, etc.).
* Collaborate with production, purchasing, sales, engineering, technical and hygiene teams to ensure smooth implementation of systems and processes.
* Ensure hygiene standards are maintained to support a clean factory ready for production to commence daily.
* Analyze trends and data to proactively identify risks and opportunities for improvement; support the introduction of new products and processes from a technical and compliance perspective.
Role Requirements
* Degree or equivalent experience in Food Science, Food Technology, or a related discipline. Demonstrable food manufacturing experience is required.
* Strong understanding of food safety and quality standards (e.g., HACCP, TACCP, VACCP).
* Knowledge of customer codes of practice and major standards (e.g., BRCGS; M&S). Where experience with M&S is limited, training/support will be provided.
* Experience in preparing for and supporting audits and customer visits.
* Excellent communication and interpersonal skills, with the ability to work cross-functionally and liaise with customers.
* Strong analytical and problem-solving skills.
* Meticulous attention to detail and highly organized.
* Proactive, self-motivated, and able to work independently as well as in a team.
Desirable
* Previous experience in a fast-paced food industry.
* Internal auditor qualification.
* Experience in customer-facing roles.
What We Offer
* The opportunity to work in an industry-leading, innovative business.
* A supportive and passionate team environment.
* Opportunities for professional growth and development.
* Competitive salary and benefits package. This role is based on a 39-hour contract and may require weekend work when necessary.
Note: Your CV may be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised are those of an Employment Agency.
Please ensure your name, email address, phone number and location are included with your application.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Manufacturing
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